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About us

We help employees & companies do better

Lyra Polska, formerly ICAS Poland, has been a leading provider of Employee Assistance Program on the Polish market since 2013. With determination, consistency and openness, we help companies build a positive and people-friendly work environment.

Lyra Polska's mission is to strengthen employers by supporting employees. We help employees cope with personal and professional challenges, take care of their mental condition, and develop competence and resilience. In this way, we contribute to increased efficiency and job satisfaction, and consequently reduce absenteeism, turnover, presenteeism and burnout.

We restore individual and group balance

We support in solving problems

We teach how to deal with stress

We help to find energy and motivation

We increase the effectiveness in achieving goals

We develop communication and cooperation

We improve the quality of life

Our story

ICAS World and Lyra Health - one brand, one goal

Where do we come from?

Founded in 1987 in England, ICAS World was one of the pioneers of the EAP program. Over 35 years, it has built a global reach in collaboration with partners familiar with local markets. Lyra Health, on the other hand, was founded in 2015 in Silicon Valley, USA. Its mission was to improve the accessibility and efficiency of mental health services by leveraging technology and data-driven approaches. In 2022, ICAS World and Lyra Health joined forces, and we - Lyra Poland - now benefit from the valuable resources and experience of both organizations. As a result, we are able to provide even better quality of our services and more comprehensive mental health support.

Where are we headed?

Our solutions make up the comprehensive EAP Premium (Employee Assistance Program), which addresses the growing needs of companies and organizations to support the mental health of employees. Today's companies, especially large manufacturing organizations, face many challenges, such as absenteeism, shift work, lack of adjustment to the pace of work in the production system, job burnout, team conflicts, generational differences, transformations in the organization, as well as issues related to the mental well-being of employees.

Lyra Health in figures

About Lyra Health

200 countries and dependent territories
24,000 specialists
17 million employees and their relatives covered by EAP
70 countries covered by total support (online and offline) with support in 34 languages.
60+ support languages

About Lyra Health

Lyra Health's effectiveness

A study at a Fortune 500 company showed a savings of $3.04 per $1 investment. The result was independently confirmed by the AON report and is 50% higher than its competitors. The report by consulting firm AON analyzed insurance claims data from 30,000 people in the manufacturing, consumer goods and technology industries. It showed that Lyra participants incurred an average of 26% lower health care costs over four years.

Our team

Lyra Polska - experts on your side

Our team consists of over 250 experienced psychotherapists, business psychologists, coaches, mentors, HR practitioners, lawyers and financial specialists. When selecting a specialist we always do it according to the problem. A person covered by the program does not have to look for a child psychologist or an inheritance lawyer on their own - we do it for them. Our experts are certified specialists who meet high professional standards in their specialties and adhere to the Lyra Polska Code of Ethics.

Andrew Davis

President Lyra International

'The advantage of Lyra is that throughout the world, most of those holding management positions are people with a psychological background. All are educated and trained in the field of psychology. This is one of our strengths because, in our work, we combine management with leadership, but focusing on people and the quality of the support we provide.'

Janusz Prendota

CEO Lyra Polska

'The basic difficulty in the functioning of many organizations is responding to concerns accompanying the company's operation. Meetings of a manager and an employee - a conversation is a way to reduce tensions or resolve conflicts, to transform a difficult situation into a tolerable or even a good one. We know how to build a balance in which common thinking is possible again.'

Louise Edberg

Co-founder of Lyra Polska | Psychologist

'When we started our business in 2013, there was a lot of mistrust and concern about using the EAP. But we have seen tremendous progress since then. The portfolio of clients has grown significantly, and people covered by the program entrust us with more and more of their professional and private matters. This shows confidence in Lyra Polska and the validity of the EAP concept.'

Johannes Edberg

Clinical Director | Psychologist

'The use of Lyra EAP is simple and safe due to the processes developed over the years and the high requirements met by our employees. Our clients can contact a psychologist without prior appointment, 24 hours a day, as many times as they need. In the chosen language and in full confidentiality.'

Marta Chromiec

Director of Employee Assistance Program Department | Psychologist

‘We are often contacted by people who are going through difficult times in their lives. They are after a fight with a partner or a misunderstanding at work, they still process these situations and do not know what to do. In this case my main task is to listen. We try to enable them to look at the situation ‘from a bird's eye view’ in order to analyse together what happened and look for solutions.‘

Katarzyna Kowalska

Development Director | Psychologist

‘All kinds of things can throw employees, teams and entire organizations off balance, and we need to have an adequate response to that. Therefore, a good EAP program never stands still. We listen to customers, observe the environment and develop the offer to include a wide set of solutions for a particular need.’

Ewa Sołowiew

Key Account Director | Psychologist

'Many years of experience in cooperation with organizations of various sizes, structures and business profiles have helped us to get to know in detail the difficulties faced by companies in Poland. That is why our account managers can be substantive partners for HR Departments who are constantly available and participate in incorporating EAP into the company's culture. '

Jarosław Chybicki

Psychologist

‘Nowadays, lifelong learning is not only useful and interesting, but simply necessary. Our webinars, courses and trainings help with current personal and professional problems. They also provide an opportunity to develop competences. We are most pleased with the high attendance and satisfaction of the participants of our events.’

Paweł Czerniewski

Attorney

'Lyra Polska offers easy access to professional legal advice on a very wide range of issues. The client does not have to look for an expert on property rights or employment, but just says what the problem is, and is contacted with a specialist competent in a given area who, without legal jargon, shares practical solutions.'

About us

We help employees & companies do better

We restore individual and group balance

ICAS World and Lyra Health - one brand, one goal

About Lyra Health

Lyra Health's effectiveness

Lyra Polska - experts on your side

Andrew Davis

Janusz Prendota

Louise Edberg

Johannes Edberg

Marta Chromiec

Katarzyna Kowalska

Ewa Sołowiew

Jarosław Chybicki

Paweł Czerniewski

Over 300 companies trust us