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A single benefit for employees and employer

One program addresses a wide variety of personal and corporate challenges. Support covers the areas of psychology, labor, law, finance. We respond to problems and crises to quickly restore capacity, and proactively build resilience and develop team competencies.
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300+ employers trust us

We created the program based on international standards and developed it taking into account the needs of Polish employers - we understand them because we develop with them. We work with 300 companies, and 400,000 employees and their relatives are covered by EAP. We build lasting relationships based on trust - 60% of the contracts in our portfolio have lasted more than 5 years, and 75% of new inquiries come from recommendations.
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We are a partner to HR and managers

We support HR and managers in difficult situations regarding managing people and taking care of themselves - according to the idea of “help the helper” . We use knowledge from EAP submissions and cooperation with employers to prepare dedicated activities and conduct educational activities as part of the HR Insights initiative.
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Support always at hand

You can contact a psychologist at EAP Line in 15 seconds, 24/7, without waiting or making an appointment. We offer 8 channels of contact: phone, audio, chat, form, e-mail, sms, call-back, video. We conduct conversations in 4 languages: Polish, English, Ukrainian, Russian. We offer online and in-office sessions, and our team is 250 experts certified by Lyra and matched to the request.
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Effective individual and group support

Only one in five people in need in Poland receives psychological help. That's why our psychologists can be contacted in 15 seconds, 24/7, without making appointments, switching and nuisance “calls” to payphones. In addition to online help, we also offer in-office sessions. When life gets tough, reaching out for help is supposed to be easy.
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Huge water, big anxiety - we are with you

Recent days have brought dramatic flood events to Poland, affecting many people, their homes and workplaces. Even if you have not experienced the direct effects of the floods yourself, the fear for your future, loved ones and safety can be overwhelming. We understand that each person is experiencing the crisis in their own way, and we want to assure you that you do not have to go through these difficulties alone.
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What does the Employee Assistance Program provide?

If in a company with 500 employees, 12% of the employees benefit from the program, on a monthly basis the company will gain 1,565 hours of effective work

Discover the benefits for companies

About us

We help employees and teams do better

Lyra Polska, formerly ICAS Poland, has been a leading provider of Employee Assistance Program on the Polish market since 2013. With determination, consistency and openness, we support companies in building a positive and people-friendly work environment. In this way, we contribute to an increase in efficiency and job satisfaction, and consequently reduce absenteeism, turnover, presenteeism and burnout. Our effectiveness has been appreciated by more than 300 employers in Poland, and 400,000 employees and their relatives are under the care of Lyra Poland's EAP program.
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nasz zespolwspolpracujemy

We cooperate with 300+ companies

programem eap

Our EAP program covers 400,000 people

dzialamy na rynku

We have been operating on the Polish market since 2013

nasz zespol

Our team consists of over 250 specialists

Over 300 employers have trusted us

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How EAP supports Employers

We help organizations go through crises and changes

Reduced efficiency, absence and presenteeism

Reduced efficiency, absence and presenteeism

Organizational changes, redundancies and new teams

Organizational changes, redundancies and new teams

Critical situations, accidents, death, mourning

Critical situations, accidents, death, mourning

Conflicts, communication problems, negative atmosphere

Conflicts, communication problems, negative atmosphere

Harassment, mobbing, discrimination, glass ceiling

Harassment, mobbing, discrimination, glass ceiling

Managerial challenges, help for employees

Managerial challenges, help for employees

How EAP helps Employees

We restore balance in tough situations

Stress and negative thoughts, anxiety, depression, loss

Stress and negative thoughts, anxiety, depression, loss

Difficulties in relationships, problems with children and teenagers, help for the loved ones

Difficulties in relationships, problems with children and teenagers, help for the loved ones

Addictions and co-dependencies, violence

Addictions and co-dependencies, violence

Overload, pressure, work-life balance and burnout

Overload, pressure, work-life balance and burnout

Family, divorce, inheritance, property and contract matters

Family, divorce, inheritance, property and contract matters

Taxes, debts, obligations, difficulties with the household budget

Taxes, debts, obligations, difficulties with the household budget

Our service

What programs do we offer?

Individual EAP

Confidential support of Lyra Polska specialists available 24/7 for employees of your company and their relatives. Service provided in Polish, English, Ukrainian and Russian, in the following areas:

  • personal matters
  • challenges at work
  • legal consultations
  • financial counselling
  • support for HR and managers
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Group EAP

In Lyra Polska we offer solutions designed to develop skills and facilitate positive and effective collaboration of your employees to help the company go through crises and changes, including:

  • diagnosis of needs
  • educational program
  • working with groups
  • development of HR and managers
  • crisis interventions
Learn more

Our educational program

We focus on practical knowledge that brings development and allows us to build a favorable work environment

Inclusive organization – what does it mean?
Artykuł

Inclusive organization – what does it mean?

How can we ensure that everyone in a company feels seen and valued? What is inclusivity really about, and what can it bring to an organization?
Mobbing – when boundaries are crossed
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Mobbing – when boundaries are crossed

Workplace mobbing is not only about overt aggression but also includes more subtle forms of harassment and intimidation. How can we defend against it?
Is work-life balance attainable for leaders?
Artykuł

Is work-life balance attainable for leaders?

Harmoniously integrating various life domains proves challenging for many of us. For leaders, the task becomes even more demanding.
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